Privacy Policy

Oranka Vruchtensappen B.V., located at Kampenstraat 24a, 7575 EK Oldenzaal, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

Website: www.oranka.nl & bestellen.oranka.nl
Adres: Kampenstraat 24a, 7575 EK Oldenzaal
Phone: 074-303-1800
E-mail: info@oranka.nl

About our privacy policy

Oranka Vruchtensappen B.V. values your privacy. We only process data necessary for our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of our websites and the services accessed on them. The effective date for the validity of these terms is 31/10/2019, with the publication of a new version the validity of all previous versions expires.

Personal data we process

We process personal data because you use our services and/or provide them to us yourself. Below is an overview of the data we process:

  • First and last name
  • Gender
  • Phone number
  • Email address
  • IP address
  • Location details
  • Company name and billing information (if applicable)
  • Other information you actively provide, such as when creating an account or through correspondence

We do not process special personal data unless required by law or with the explicit consent of the data subject.

Webshop software and hosting

We use CCVshop as our web shop software. CCVshop has access to your data to provide us with technical support, but will not use it for its own purposes. Security is ensured with SSL encryption and a strong password policy, among other things.

Email and newsletters

We send our newsletters via MailChimp. You can easily unsubscribe using the unsubscribe link at the bottom of each newsletter. MailChimp uses cookies and technologies to gain insight into the opening and reading of emails.

Shipping and logistics

For deliveries, we use HST | Transmission. It is necessary for us to share your company name, address and place of residence data with them. If they use subcontractors, your data may also be shared with these parties.

Purpose and basis of data processing

We process personal data for the following purposes:

  • Agreement fulfillment: To process and deliver orders.
  • Justified interest: For customer service and website optimization.
  • Legal requirement: For tax and administrative purposes.
  • Consent: For sending newsletters.

We do not use your data for targeted marketing without explicit consent.

Retention periods

We do not keep your personal data longer than necessary.

  • Invoice and administrative data: 7 years (legal requirement).
  • Contact and customer data: Maximum 1 year after last interaction.
  • Newsletter subscriptions: Until you unsubscribe.
  • Website and analytics data: Up to 2 years.

Sharing data with third parties

We do not sell your data. Data is only shared with parties that contribute to our services, such as:

  • Hosting providers for storage and security.
  • Payment services for processing transactions.
  • Newsletter services for sending emails.

We have processor agreements with these parties.

Cookies and similar techniques

We use only functional and analytical cookies that do not invade your privacy. For more information, please see our cookie policy.

Your rights

You have the right to:

  • Review, modify or delete your personal data.
  • Object to the processing of your data.
  • Withdrawing your consent.
  • Transferring your data to another party.

Requests can be sent to info@oranka.nl. To verify your identity, we request a copy of your proof of identity with protected sensitive data.

We will respond to your request within four weeks.

Complaints and monitoring

You can file a complaint with the Personal Data Authority via this link.

Personal data security

We take appropriate measures to protect your data:

  • SSL encryption for a secure connection.
  • Restricted access to data (authorized employees only).
  • Regular security updates and monitoring.

Do you have questions about our security? Please contact us at info@oranka.nl.

Changes to this privacy policy

We reserve the right to change this privacy policy. The most recent version is always on this page.

© Oranka Vruchtensappen BV – All rights reserved.